{"id":4655,"date":"2021-12-13T19:08:46","date_gmt":"2021-12-13T17:08:46","guid":{"rendered":"https:\/\/www.residencecostatirrena.com\/faq\/"},"modified":"2023-08-03T12:03:23","modified_gmt":"2023-08-03T10:03:23","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.residencecostatirrena.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4655\" class=\"elementor elementor-4655 elementor-688\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b227ade elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"b227ade\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-72ef981\" data-id=\"72ef981\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-63d7c74 elementor-widget elementor-widget-kinsley-intro\" data-id=\"63d7c74\" data-element_type=\"widget\" data-widget_type=\"kinsley-intro.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n    <!-- banner -->\n    <section class=\"knsl-banner-simple knsl-transition-bottom\">\n      \n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.residencecostatirrena.com\/wp-content\/themes\/kinsley\/assets\/img\/palm.svg\" class=\"knsl-deco-left\" alt=\"palm\" \/>\n\t\t<img decoding=\"async\" src=\"https:\/\/www.residencecostatirrena.com\/wp-content\/themes\/kinsley\/assets\/img\/palm.svg\" class=\"knsl-deco-right\" alt=\"palm\" \/>\n\t\t\n\t\n      <div class=\"container\">\n        <div class=\"row\">\n          <div class=\"col-lg-12\">\n\n            <div class=\"knsl-center knsl-title-frame\">\n                            <h1 class=\"knsl-title--h knsl-mb-20 knsl-h1-inner\">\n                <span >\n                    Frequently asked questions                <\/span>\n              <\/h1>\n                                          <p class=\"knsl-text knsl-mb-30\">\n                <span >\n                    Search through the questions we are asked most often to find the information you need.                <\/span>\n              <\/p>\n              \n              <ul class=\"knsl-breadcrumbs\"><li><a href=\"https:\/\/www.residencecostatirrena.com\/en\/\" title=\"Residence Costa Tirrena\">Home<\/a><\/li><li class=\"tst-active\"><a><\/a><\/li><\/ul>\n            <\/div>\n\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/section>\n    <!-- banner end -->\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-22fca77 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"22fca77\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a2d9c7a\" data-id=\"a2d9c7a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a0aef6d elementor-widget elementor-widget-kinsley-faq-list\" data-id=\"a0aef6d\" data-element_type=\"widget\" data-widget_type=\"kinsley-faq-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\t\t<!-- faq -->\n    <div class=\"container knsl-p-0-100\">\n\t\t\t\n\t\t\t<div class=\"row\" data-sticky-container>\n\n        <div class=\"col-lg-3\">\n\t\t\t\t\t          <!-- side form -->\n          <div class=\"knsl-sticky knsl-stycky-left\" data-margin-top=\"110\">\n\t\t\t\t\t\t            <h3 class=\"knsl-mb-30\">\n\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\tCategories\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\n            <ul class=\"knsl-side-menu\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a href=\"#faq-107\" class=\"knsl-sm-link knsl-active\">Payment<\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a href=\"#faq-108\" class=\"knsl-sm-link\">Residence<\/a><\/li>\n\t\t\t\t\t\t\t            <\/ul>\n\n          <\/div>\n          <!-- side form end -->\n\t\t\t\t\t        <\/div>\n        <div class=\"col-lg-9\">\n          <section>\n\t\t\t\t\t\t            <div id=\"accordion\">\n\t\t\t\t\t\t\t              <h3 class=\"knsl-mb-30\">Payment<\/h3>\n              <div class=\"knsl-faq knsl-mb-60\" id=\"faq-107\">\n\t\t\t\t\t\t\t\t\n\n<div class=\"card\">\n\t<div class=\"card-header\" id=\"knsl-faqHeading-4642\">\n\t\t<div class=\"mb-0\">\n\t\t\t<div class=\"knsl-faq-title\" data-toggle=\"collapse\" data-target=\"#knsl-faqCollapse-4642\" data-aria-expanded=\"true\" data-aria-controls=\"knsl-faqCollapse-4642\">\n\t\t\t\t<span class=\"badge\">1<\/span>\n\t\t\t\tIs it possible to cancel a reservation and receive a refund?\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<div id=\"knsl-faqCollapse-4642\" class=\"collapse\" aria-labelledby=\"knsl-faqHeading-4642\" data-parent=\"#accordion\">\n\t\t<div class=\"knsl-card-body\">\n\t\t\t<p>It is not possible to cancel a reservation after making it. We strongly encourage our guests to contact us directly if they encounter any problems or difficulties, so that we can work together to find an appropriate solution.<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n<div class=\"card\">\n\t<div class=\"card-header\" id=\"knsl-faqHeading-4643\">\n\t\t<div class=\"mb-0\">\n\t\t\t<div class=\"knsl-faq-title\" data-toggle=\"collapse\" data-target=\"#knsl-faqCollapse-4643\" data-aria-expanded=\"true\" data-aria-controls=\"knsl-faqCollapse-4643\">\n\t\t\t\t<span class=\"badge\">2<\/span>\n\t\t\t\tIs it possible to make the reservation without payment?\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<div id=\"knsl-faqCollapse-4643\" class=\"collapse\" aria-labelledby=\"knsl-faqHeading-4643\" data-parent=\"#accordion\">\n\t\t<div class=\"knsl-card-body\">\n\t\t\t<p>It is not possible to make a reservation at the Residence without prepayment<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n              <\/div>\n\t\t\t\t\t\t\t              <h3 class=\"knsl-mb-30\">Residence<\/h3>\n              <div class=\"knsl-faq knsl-mb-60\" id=\"faq-108\">\n\t\t\t\t\t\t\t\t\n\n<div class=\"card\">\n\t<div class=\"card-header\" id=\"knsl-faqHeading-4645\">\n\t\t<div class=\"mb-0\">\n\t\t\t<div class=\"knsl-faq-title\" data-toggle=\"collapse\" data-target=\"#knsl-faqCollapse-4645\" data-aria-expanded=\"true\" data-aria-controls=\"knsl-faqCollapse-4645\">\n\t\t\t\t<span class=\"badge\">1<\/span>\n\t\t\t\tAre there air conditioners in the apartments?\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<div id=\"knsl-faqCollapse-4645\" class=\"collapse\" aria-labelledby=\"knsl-faqHeading-4645\" data-parent=\"#accordion\">\n\t\t<div class=\"knsl-card-body\">\n\t\t\t<p>There are air conditioners in all apartments.<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n<div class=\"card\">\n\t<div class=\"card-header\" id=\"knsl-faqHeading-4646\">\n\t\t<div class=\"mb-0\">\n\t\t\t<div class=\"knsl-faq-title\" data-toggle=\"collapse\" data-target=\"#knsl-faqCollapse-4646\" data-aria-expanded=\"true\" data-aria-controls=\"knsl-faqCollapse-4646\">\n\t\t\t\t<span class=\"badge\">2<\/span>\n\t\t\t\tIs it possible to use the swimming pool? Is the residence located near the beach?\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<div id=\"knsl-faqCollapse-4646\" class=\"collapse\" aria-labelledby=\"knsl-faqHeading-4646\" data-parent=\"#accordion\">\n\t\t<div class=\"knsl-card-body\">\n\t\t\t<p>The pool is available throughout the summer season. The beach is about 20 meters from the Residence.<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n<div class=\"card\">\n\t<div class=\"card-header\" id=\"knsl-faqHeading-4648\">\n\t\t<div class=\"mb-0\">\n\t\t\t<div class=\"knsl-faq-title\" data-toggle=\"collapse\" data-target=\"#knsl-faqCollapse-4648\" data-aria-expanded=\"true\" data-aria-controls=\"knsl-faqCollapse-4648\">\n\t\t\t\t<span class=\"badge\">3<\/span>\n\t\t\t\tWhat check-in and check-out times are scheduled at the Residence?\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<div id=\"knsl-faqCollapse-4648\" class=\"collapse\" aria-labelledby=\"knsl-faqHeading-4648\" data-parent=\"#accordion\">\n\t\t<div class=\"knsl-card-body\">\n\t\t\t<div id=\"basiclayout\" role=\"main\">\n<div class=\"hotelchars\">\n<div class=\"page-section js-k2-hp--block k2-hp--faq k2-hp--empty_block\">\n<div class=\"lp-faq-hotel\" data-component=\"fragment\" data-fragment-event=\"view .lp-faq-hotel\" data-fragment-name=\"seo.faqs\" data-fragment-tmpl=\"fragment\/property_detail_faq\" data-param-dest_type=\"hotel\" data-param-dest_id=\"7600071\" data-param-accommodationtype_id=\"201\" data-param-b_hotel_name=\"Residence Costa Tirrena\" data-param-b_companyname=\"Booking.com\" data-param-b_checkin_date=\"2023-08-01\" data-param-b_checkout_date=\"2023-08-06\">\n<div id=\"c-lp-faq\" class=\"lp-faq bui-spacer--largest\" data-lp-ga-view=\"city-faq-block:view\">\n<div class=\"lp-faq__inner bui-grid bui-grid--bleed\">\n<div class=\"bui-grid__column-9\">\n<div class=\"lp-faq__content\">\n<div id=\"content-8\" class=\"bui-accordion__content\" data-lp-ga-click=\"city-faq-block:click-answer\">\n<div>\n<p>Check-in can be from 5 pm, while check-out is from 9:30 am to 10:30 am.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page-section js-k2-hp--block k2-hp--similar_but_better k2-hp--empty_block\">\n<div class=\"hp-low_sidebar_to_content\">Please let us know in advance the time you expect to arrive. You can enter this information in the notes at the time of booking, or contact the property using our contact details.<\/div>\n<\/div>\n<\/div>\n<div id=\"right2\" class=\"rlt-right\"><\/div>\n<div class=\"clear\"><\/div>\n<\/div>\n<div id=\"policyselection\"><\/div>\n<div class=\"page-section js-k2-hp--block k2-hp--carousels\">\n<div data-et-view=\"HINZJLeUXSaZbdKNKNKPZHSdINFPIWBHT:1\"><\/div>\n<div data-et-view=\"HINZJLeUXSaZbdKNKNKPZHSdINFPIWBHT:2\"><\/div>\n<div data-component=\"property-carousel\" data-content-to-exclude=\"class,accommodation_type\" data-type=\"15\" data-show-not-available-if-no-price=\"1\">\n<div class=\"c-property-carousel c-media-card-carousel c-media-card-carousel--www c-media-card-carousel--shadow c-media-card-carousel--medium\" data-component=\"media-card-carousel  \" data-action=\"\" data-before-title-tmpl=\"property_carousel_before_title_tmpl\" data-subtitle-tmpl=\"property_carousel_subtitle_tmpl\" data-content-tmpl=\"property_carousel_content_tmpl\" data-footer-tmpl=\"property_carousel_footer_tmpl\" data-size=\"medium\" data-version=\"\" data-type=\"15\" data-action-additional-params=\"optional=7600071\" data-open-in-new-tab=\"\">\n<div class=\"bui-banner\" data-bui-component=\"Banner\">\n<div class=\"bui-banner__content\">\n<h1 class=\"bui-banner__title c-media-card-carousel__title \"><\/h1>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n<div class=\"card\">\n\t<div class=\"card-header\" id=\"knsl-faqHeading-4650\">\n\t\t<div class=\"mb-0\">\n\t\t\t<div class=\"knsl-faq-title\" data-toggle=\"collapse\" data-target=\"#knsl-faqCollapse-4650\" data-aria-expanded=\"true\" data-aria-controls=\"knsl-faqCollapse-4650\">\n\t\t\t\t<span class=\"badge\">4<\/span>\n\t\t\t\tHow far is the Residence from the center of Torrenova?\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<div id=\"knsl-faqCollapse-4650\" class=\"collapse\" aria-labelledby=\"knsl-faqHeading-4650\" data-parent=\"#accordion\">\n\t\t<div class=\"knsl-card-body\">\n\t\t\t<div id=\"content-5\" class=\"bui-accordion__content\" data-lp-ga-click=\"city-faq-block:click-answer\">\n<div>\n<p>Residence Costa Tirrena is located 600 m from the center of Torrenova.<\/p>\n<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n<div class=\"card\">\n\t<div class=\"card-header\" id=\"knsl-faqHeading-4652\">\n\t\t<div class=\"mb-0\">\n\t\t\t<div class=\"knsl-faq-title\" data-toggle=\"collapse\" data-target=\"#knsl-faqCollapse-4652\" data-aria-expanded=\"true\" data-aria-controls=\"knsl-faqCollapse-4652\">\n\t\t\t\t<span class=\"badge\">5<\/span>\n\t\t\t\tHow much does it cost to stay at the Residence?\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<div id=\"knsl-faqCollapse-4652\" class=\"collapse\" aria-labelledby=\"knsl-faqHeading-4652\" data-parent=\"#accordion\">\n\t\t<div class=\"knsl-card-body\">\n\t\t\t<div id=\"content-3\" class=\"bui-accordion__content\" data-lp-ga-click=\"city-faq-block:click-answer\">\n<div>\n<p>Residence prices may vary depending on various factors (e.g., dates, hotel conditions, etc.). To see prices, enter the dates of your stay.<\/p>\n<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n<div class=\"card\">\n\t<div class=\"card-header\" id=\"knsl-faqHeading-4653\">\n\t\t<div class=\"mb-0\">\n\t\t\t<div class=\"knsl-faq-title\" data-toggle=\"collapse\" data-target=\"#knsl-faqCollapse-4653\" data-aria-expanded=\"true\" data-aria-controls=\"knsl-faqCollapse-4653\">\n\t\t\t\t<span class=\"badge\">6<\/span>\n\t\t\t\tHow many bedrooms are there at the Residence?\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<div id=\"knsl-faqCollapse-4653\" class=\"collapse\" aria-labelledby=\"knsl-faqHeading-4653\" data-parent=\"#accordion\">\n\t\t<div class=\"knsl-card-body\">\n\t\t\t<p>Residence Costa Tirrena offers the following number of bedrooms:<\/p>\n<ul>\n<li>3 bedrooms<\/li>\n<\/ul>\n<p>For more information, check out the apartments on our website.<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n              <\/div>\n\t\t\t\t\t\t\t            <\/div>\n\t\t\t\t\t\t          <\/section>\n\n\t\t\t\t\t          <section>\n            <div class=\"row\">\n              <div class=\"col-lg-12\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"knsl-mb-40 knsl-scroll-animation\">\n\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\t\tDidn't find the answer you're looking for?\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t              <\/div>\n\t\t\t\t\t\t\t              <div class=\"col-lg-12\">\n                <div class=\"knsl-scroll-animation-default\">\n                  \n<div class=\"wpcf7 no-js\" id=\"wpcf7-f4902-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/4655#wpcf7-f4902-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"4902\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.9.8\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f4902-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<div class=\"row\">\n  <div class=\"col-lg-6\">\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"cf-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Name\" value=\"\" type=\"text\" name=\"cf-name\" \/><\/span>\n  <\/div>\n  <div class=\"col-lg-6\">\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"cf-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email\" value=\"\" type=\"email\" name=\"cf-email\" \/><\/span>\n  <\/div>\n  <div class=\"col-lg-12\">\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"cf-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Message\" name=\"cf-message\"><\/textarea><\/span>\n  <\/div>\n <div class=\"col-lg-12 recaptcha-field\">\n          <div class=\"cfield\"><p>This website is protected by reCAPTCHA and the Google <a href=\"https:\/\/policies.google.com\/privacy\">Privacy Policy Privacy Policy<\/a> and the following <a href=\"https:\/\/policies.google.com\/terms\">Terms of Service<\/a> apply.\n\t<\/p><\/div>\n  <\/div>\n<br>\n  <div class=\"col-lg-12\">\n    <div class=\"knsl-form-submit-frame\">\n      <button type=\"submit\" class=\"knsl-btn\">Send<\/button>\n    <\/div>\n  <\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n                <\/div>\n              <\/div>\n\t\t\t\t\t\t\t            <\/div>\n          <\/section>\n\t\t\t\t\t        <\/div>\n      <\/div>\n    <\/div>\n    <!-- faq end -->\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently asked questions Search through the questions we are asked most often to find the information you need. Home Categories&#8230; <span class=\"knsl-el-more\"><a href=\"https:\/\/www.residencecostatirrena.com\/en\/faq\/item\/how-many-bedrooms-are-there-at-the-residence\/\" class=\"knsl-btn\">Read more<span class=\"screen-reader-text\">Read more&nbsp;How many bedrooms are there at the Residence?<\/span><\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-layout-builder.php","meta":{"footnotes":""},"class_list":["post-4655","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - Residence Costa Tirrena<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.residencecostatirrena.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Residence Costa Tirrena\" \/>\n<meta property=\"og:description\" content=\"Frequently asked questions Search through the questions we are asked most often to find the information you need. 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